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Complaint Mechanism
Complaint Mechanism
The company is committed to safeguarding all corporate assets to ensure that business/operational activities run cleanly in accordance with the maximize profit value in the company's Core Values. PTC employees, Stakeholders, & Shareholders can actively participate in reporting any suspected fraud they are aware of. Reporting is carried out with relevant supporting data and aimed at the company's interest, not intended to bring someone down. Reports can be submitted to the highest leadership at PTC. If PTC employees & Stakeholders do not feel comfortable reporting directly, reports can be submitted through PTC's Whistle Blowing System (WBS) via the following channels:
Whistle Blower Portal
wbs.pertamina-ptc.com
Telephone
+62 21 351 4977 ext 203
Email Address
wbsptc@pertamina-ptc.com
+62 877 800 900 49
Reporting through the Whistle Blowing System is conducted with the principles of anonymity, confidentiality, and independence. PTC employees are required to report irregularities through the Whistle Blowing System for suspected legal violations, including the following:
- Corruption;
- Bribery;
- Conflict of Interest;
- Theft;
- Fraud;
- Violations of Law & Company Regulations;
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